Shipping policy

Instant Delivery Shipping Policy:

At Bubudang Amsterdam, we offer instant delivery services for select menu items. Here's what you need to know:

1. Delivery Area: Our instant delivery service is available within a limited radius of our restaurant location in Amsterdam. Ubereats and Thuisbezorgd are the ones that do the delivery for us. Please check our website or contact us for the current delivery area. Our website doesn't offer deleviry. 
   

2. Order Processing: Orders for instant delivery are processed immediately upon receipt. Our team works quickly to prepare your order and deliver it to you as soon as possible.

3. Delivery Time: We strive to deliver instant orders within 30 to 45 minutes of placing your order. However, delivery times may vary depending on order volume and traffic conditions.

4. Delivery Fee: A flat delivery fee applies to all instant delivery orders. The fee is calculated based on distance and is displayed at checkout. Ubereats and Thuisbezorgd decide the rates.
   

5. Order Tracking: Once your order is placed, you will receive a confirmation email through whatever app you put your order. 
   

6. Contactless Delivery: To ensure the safety of our customers and delivery personnel, all instant deliveries are contactless. Your order will be placed at your doorstep or another designated location for pickup.

7. Customer Support: If you have any questions or concerns about your instant delivery order, please contact our customer support team at help@bubudang.nl or 0642198589
   

Catering or Orders Made Beforehand Shipping Policy:

For catering services or orders made in advance, please review our shipping policy below:

1. Order Placement: To place a catering order or order in advance, we require a minimum of 3 days notice. This allows our team to prepare and coordinate your order effectively.

2. Customization: We offer customizable catering packages to suit your specific needs and preferences. Please contact us in advance to discuss your requirements and preferences.

3. Delivery Area: Our catering services are available within a specified radius of our restaurant location in Amsterdam. Please contact us to confirm whether we can deliver to your location.

4. Delivery Time: Delivery times for catering orders are scheduled in advance based on your specified delivery time window. Our team will work with you to coordinate a delivery time that fits your schedule.

5. Delivery Fee: A delivery fee may apply to catering orders, depending on the size and distance of the delivery. The fee will be calculated and communicated to you at the time of booking.

6. Order Confirmation: Once your catering order is placed, you will receive a confirmation email or call from our team to verify your order details and delivery arrangements.

7. Special Requests: If you have any special requests or dietary restrictions, please inform us at the time of booking. We will do our best to accommodate your needs and preferences.

8. Customer Support: If you have any questions or need assistance with your catering order, please contact our customer support team at help@bubudang.nl or 0642198589